Refund Policy

Thanks for shopping at waag bag. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at waag bag. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at waag bag, you agree to the terms set forth below along with Policy.

Unfortunately we are a small company so we do not accept returns at this time. 

If you should be approved a refund, the customer (you) is responsible for the cost of shipping the returned product.

We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that waag bag is not liable for damages that are caused to the items during transit or transportation. We follow certain policies to ensure transparency, efficiency and quality customer care:

• We DO NOT allow returns on sold products - online or in retail outlets.
• We DO NOT accept returned goods, as we believe that customers should get the best quality products.
• Refunds are NOT given for any purchases made - be they online or in retail store.
• We DO NOT encourage exchanges of our products.
• We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers. For International Orders:
• We DO NOT support Exchanges or Returns unless a specific case study is made
• If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
• Orders already in shipping cannot be returned, canceled or refunded.
• If you face any issues, please contact our Support Team immediately.

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

• Via Email: waagbag@gmail.com